If you cannot log in to UDISE+, work through these checks in order. For anything involving your account itself, the people who can actually fix it are your block or district MIS coordinator. udise.net cannot reset passwords or unlock accounts.
1. Make sure you are on the official site
The only official portal is udiseplus.gov.in. Many look-alike sites use “UDISE” in their name, including this one. Check the address bar before typing a password.
2. Check the basics
- Re-type the captcha carefully. A new captcha appears after each failed attempt.
- Check the user ID: schools usually log in with the ID issued by their department, not a personal email.
- Try another browser, or clear the browser’s cache and cookies, and close other UDISE+ tabs.
- Use a computer if the mobile view does not load the module properly.
3. Forgotten or expired password
Use the forgot-password or reset option on the official portal if it is available for your module. If you do not receive the reset message, or the account is locked, contact your block or district MIS coordinator. They can reset school-level access.
4. Portal slow or not responding
The portal is busiest near data-entry deadlines. If pages time out, try again outside office hours and save your work often. Watch the notices on the official portal for planned maintenance.
5. Data locked after submission
Once a section is finalised and certified, the school may not be able to edit it. Corrections usually have to go through the block or district office. In the student module, for example, changes after progression is finalised go through the correction option described in the official functionality guide.
